English/Japanese Maintenance Customer Service Representative (2101)

Long Beach, CA, USA

Job Type

Full-Time; Direct-Hire

About the Role

Location: Long Beach, CA Industry: Manufacturing Compensation: $58,000~$68,000/YR + benefits

Job duties include:

  • Machine servicing (maintenance, repair, etc)

  • Providing on-site repair services

  • Preparation/setup of machine before delivery

  • Demonstration of machines

  • Delivery of machines (transport by truck, including trailer towing)

  • Participate in exhibits/conventions held several times a year in various parts of the US

  • Business trips to dealers throughout the US and provide lectures, training, and workshops

  • Assist in warehouse duties such as shipping/receiving parts and products (machine operation, forklift, delivery, etc.), pickpick and packaging as needed

Requirements

  • Must be bilingual in English/Japanese.

  • Past experience in machine maintenance/service experience is preferred but entry level applicants are welcome!

  • Customer service skills

  • Problem-solving and organizational skills

  • Ability to follow established procedures and practices and read instruction

  • Strong communication and interpersonal skills

  • Strong physical requirements; ability to stand for long periods of time and lift heavy objects as needed

  • Available for business trips several times a year