Import Supervisor (1024)

Torrance, CA

Job Type

Full-time; direct-hire

About the Role

Location: Torrance, CA Compensation: $62,400/YR + benefits

Employment Status: Full-Time; Direct-Hire


Job duties include:

  • Provide day to day supervision of assigned staff and oversee department activities

  • Ensure customer satisfaction by promptly and courteously responding to customer inquiries, issues, order processing and billing

  • Oversee timely customs clearance and delivery to assigned customers

  • Coordinate shipments with the importer

  • Gather and analyze data

  • Ensure the accuracy of all documents, audits and maintain files

  • Approve vendor invoices

  • Bill entries to customers

  • Upload documents to system and process payments

  • Evaluate the department employee’s efficiency and productivity

  • Provide constructive and timely feedback to employees, including performance evaluations

Requirements

  • Must have at least 2-4 years of experience in warehouse operations, trucking/transporation, and/or freight forwarding

  • Background in logistics coordination

  • Working knowledge of US Customs procedures and Tradepoint Alliance System

  • Proficient in verbal and written communication skills

  • Proficient in interpersonal, negotiation and conflict resolution skills

  • Decision making and problem solving skills

  • Strong PC and MS Office skills

  • Bilingual in Japanese/English is a plus!