Japanese Bilingual Logistics Manager (2098)

Gardena, CA

Job Type

Full-Time; Direct-Hire

About the Role

Location: Gardena, CA (Hybrid/Remote; but must be able to commute to office as needed) Industry: ECommerce Shift: Monday to Friday; 9:00am to 6:00pm Compensation: $65,000/YR~ (Exempt) + benefits

Job duties include:

  • Supervise logistic team and report to Sr. Operations Manager.

  • Create inventory reports, client reports, process documentation, customer service logs, training and safety records

  • Develop and maintain demand planning order forecasts

  • Recommend purchase of new or improved technology, such as automated systems

  • Implement specific customer requirements, such as internal reporting or customized transportation metrics

  • Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues

  • Develop risk management programs to ensure continuity of supply in emergency scenarios

  • Plan or implement improvements to internal or external logistics systems or processes

  • Recommend optimal transportation modes, routing, equipment, or frequency

  • Participate in carrier management processes, such as selection, qualification, or performance evaluation

  • Negotiate transportation rates or services

  • Monitor product import or export processes to ensure compliance with regulatory or legal requirements

  • Establish or monitor specific supply chain-based performance measurement systems

  • Ensure carrier compliance with company policies or procedures for product transit or delivery

  • Direct distribution center operation to ensure achievement of cost, productivity, accuracy, or timeliness objectives

  • Design models for use in evaluating logistics programs or services

  • Create policies or procedures for logistics activities

  • Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping

  • Analyze the financial impact of proposed logistics changes, such as routing, shipping modes, product volumes or mixes, or carriers

  • Supervise the work of logistics specialists, planners, or schedulers

  • Plan or implement material flow management systems to meet production requirements

  • Direct inbound or outbound logistics operations, such as transportation or warehouse activities, safety performance, or logistics quality management

  • Analyze all aspects of corporate logistics to determine the most cost-effective or efficient means of transporting products or supplies

  • Direct or coordinate comprehensive logistical or reverse logistical functions for product life cycles, including acquisition, distribution, internal allocation, delivery, recycling, reuse, or final disposal of resources

  • Negotiate with suppliers or customers to improve supply chain efficiency or sustainability

  • Communicate freight transportation information to customers or suppliers, using transportation management, electronic logistics marketplace, or electronic freight information systems, to improve efficiency, speed, or quality of transportation services

  • Perform inventory count and maintain accuracy of inventory. Investigate any discrepancies and report the root cause

Requirements

  • Bachelor’s Degree in business or related field; or equivalent work and education experience with management experience

  • Minimum 3 year experience with overseeing e-commerce projects; must include B2C, OMC, Call Center or fulfillment experience

  • Well-developed written and verbal communication skills in English and Japanese

  • Proficiency in MS Office (Outlook, Word, Excel, PowerPoint, etc.)

  • Experience in working with EDI feed and logistics companies

  • Exercise independent judgment and basic reasoning skills

  • Negotiation and problem solving skills

  • Work independently with minimal supervision and guidance

  • Coordinate and complete multiple projects with oftentimes limited deadline dates

  • Follow-up skills, proactive, detail-oriented and well organized

  • Familiarity with ecommerce platform software such as Shopify, Magento or similar

  • Familiarity with ecommerce marketplace systems such as Amazon Seller Central or Amazon Vendor Central or similar

  • Familiarity with supply chain software such as UPS and Fedex

  • E-commerce project management software programs is a plus

  • May be required to travel domestically and internationally occasionally