Japanese Bilingual or Chinese Bilingual Office Coordinator (1062)

New York, NY, USA

Job Type

Full-Time; Direct-Hire

About the Role

Location: New York, NY

Compensation: $45,000 - $55,000/YR (DoE) + benefits

Employment Status: Full-Time; Direct-Hire

  • Serve as a liaison among restaurants, NY office, and LA Restaurant Support Center by answering HR related inquiries and solving issues, and bridge management and employee relations by addressing demands, grievances or other issues

  • Protect the interests of employees and the company in accordance with company human resources policies and government laws and regulation

  • Conduct necessary updates on Handbook/company policies to ensure legal compliances with the assistance of Director of Human Resources and legal specialist

  • Initiate and conduct with periodical HR related seminars with store managers in order to improve employees' mutual understanding of HR related regulations, local, state and federal laws

  • Maintain personnel files for all new hires and current staff with special care of confidentiality

  • Coordinate with managers to handle employee relations and assist with counseling, investigation, disciplinary actions, etc.

  • Assist with administering benefits program such as enrollment, terminations and changes

  • Assist LA Restaurant Support Center with payroll related duties, such as PTO tracking and contribution administration (Commuters Benefit, 401K, etc.)

  • Offer proactive recruiting assistance to restaurant managers

  • Account Payable, Account Receivable, and other accounting functions

  • Prepare periodical reports and create reports for Accounting, HR, and administrative purpose

  • Assist with providing monthly reports to LA Restaurant Support Center for Month End Closing

  • Assist with making and correcting entries of Purchase Journals and update Inventory sheet coordinated with store managements and LA Restaurant Support Center

  • Maintain confidentiality of company information, records and documents

  • Maintain Emergency contacts and procedures updated all time. Also, maintain all Emergency kit ready all time

  • Assist with management and executives’ expense reports and reimbursements

  • Arrange and reserve management, executives, partners, brand owners and other guests’ accommodation, flight, car service and dining

  • Assist District Manager with preparing annual budget for LA Restaurant Support Center operation

  • Office Administrative work (Ordering supplies, handle shipping/mailing)

  • Works closely with the HR Director and District Manager and performs other duties as assigned by them.


  • Must be bilingual in Japanese/English

  • Must have proven work experience in Accounting, Human Resources and/or Administration

  • Must have strong interpersonal, verbal and written communication skills plus the ability to work effectively with all levels of management and employees

  • Must demonstrate critical thinking and problem solving

  • Must show self-initiation to work with minimal supervision

  • Must be organized with heavy volume of work in concentrated periods of time

  • Proficiency in Word, Excel and PowerPoint

  • Experience with ADP and/or Microsoft Dynamics GP is preferred.

  • Ability to establish and maintain good working relationship with business vendors, restaurant employees, and other management members

  • In compliance with any local laws and ordinances as required