Senior Account Manager II (1095)

Remote

Job Type

Full-Time; Direct-Hire

About the Role

Location: Remote (office is located in Los Angeles, CA) Compensation: $115,000 - $120,000/YR (exempt) + benefits


Job duties include:


  • Maintain contact with assigned merchants, acquirer/Processors and other players in the merchant acquiring ecosystem through on-site visits, direct mail/e-mail and other means as appropriate

  • Increase visibility, maintain and enhance presence for company within assigned merchant portfolio

  • Develop programs to increase company sales, brand visibility and company acceptance within the acquirer processor community

  • Maintain a proactive relationship with major trade organizations and publications that support assigned merchants

  • Participate as a representative/exhibitor at National trade conferences

  • Investigate and recommend to management marketing and/or enablement opportunities within assigned merchant portfolio or assigned industry vertical

  • Develop presentation and collateral material that effectively communicates company products, services and acceptance opportunities to merchants within assigned portfolio

  • Manage assigned merchant relationships to ensure all aspects of company enablement have been completed including merchant signage, promotional/advertising opportunities, new products and systems and operational issues

  • Clearly communicate merchant and industry interests to senior management, as necessary, including any issues that relate to the card partnership and/or acquirer processors.

  • Performs other duties as assigned by management

Requirements

  • Proven work experience as a Senior account manager

  • Past experience in payment processing industry

  • Hands on experience with CRM software and MS Office (particularly MS Excel)

  • Familiarity with sales performance metrics

  • Excellent communication skills with a customer service attitude

  • Team management skills

  • Strong analytical and organization skills

  • BSc degree in Business Administration, Sales or relevant field